Effective Date: [3/1/24]

At Rockbros Sports Pty Ltd ("Rockbros Sports," "we," "us," or "our"), we prioritize the protection of your personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy outlines our practices concerning the collection, use, and protection of your information, including specific provisions related to SMS (Short Message Service) collection.

1. Collection of Personal Information:

We may collect personal information from you through various means, including:

1.1. Information Provided by You: When making a purchase, creating an account, or interacting with our website.

1.2. Customer Support and Surveys: Information obtained through customer support interactions, feedback, and surveys.

1.3. Online Technologies: Information collected through cookies and similar technologies during your website visits.

1.4. Social Media: Information collected when you connect with us through social media platforms.

1.5. SMS Collection: If you opt to receive SMS notifications, we collect your mobile number and other necessary details for this purpose.

2. Types of Personal Information Collected:

The personal information we collect may include, but is not limited to:

2.1. Contact Information: Name, address, email, phone number.

2.2. Payment Details: Information required for processing transactions.

2.3. Preferences and Interests: Information related to your product preferences and interests.

2.4. Customer Support Interactions: Information related to customer support interactions.

2.5. SMS Information: Mobile number and details necessary for SMS notifications.

3. Use of Personal Information:

We use your personal information for the following purposes:

3.1. Order Processing: Processing and fulfilling your orders.

3.2. Customer Support: Providing assistance and responding to inquiries.

3.3. Product and Service Improvement: Enhancing our products and services.

3.4. Marketing Communications: Sending promotional and marketing communications (with your consent).

3.5. Legal Obligations: Complying with legal obligations.

4. Disclosure of Personal Information:

We may disclose your personal information to third parties under the following circumstances:

4.1. Service Providers: Service providers and partners assisting us in delivering products and services.

4.2. Legal and Regulatory Authorities: When required by law or regulatory authorities.

4.3. Business Transactions: In connection with a business transaction, such as a merger, sale, or acquisition.

5. Security of Personal Information:

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

6. Your Privacy Choices:

You have the right to:

6.1. Access and Update: Access and update your personal information.

6.2. Opt-Out: Opt-out of receiving marketing communications.

6.3. Deletion Request: Request the deletion of your personal information.

7. SMS Collection Consent:

By providing your mobile number and opting to receive SMS notifications, you consent to the collection and use of your mobile number for this purpose.

8. Contact Us:

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at support@rockbros.com.au.

9. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be effective when posted on our website.

By using our website or providing us with your personal information, you consent to the terms of this Privacy Policy.

Rockbros Sports Pty Ltd
13/125 Rooks Road, Nunnawading, Victoria, Australia